Normally IT service management, often referred to as ITSM, is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities involved in designing, creating, delivering, and supporting IT services. With this in mind, Tylla Sistemi has begun designing a new ITSM that takes into account…
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LINEE GUIDA PER IL DISASTER RECOVERY DELLE PUBBLICHE AMMINISTRAZIONI
Il CAD sancisce che gli uffici pubblici devono essere organizzati in modo che sia garantita la digitalizzazione dei servizi (art. 15 “Digitalizzazione e riorganizzazione”). Da tale indicazione consegue, per la Pubblica Amministrazione (nel prosieguo PA), anche l’obbligo di assicurare la continuità dei processi che presiedono alla erogazione dei propri servizi, quale presupposto per garantire il…
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HOW TO DESIGN YOUR SECURITY OPERATIONS CENTER (SOC) TO WORK SMARTER, NOT HARDER
In today’s digital economy, data isn’t just ameans to create value, it has value itself. If banks were the target of the last century, data is the target of this century. The increasing use of tactics like social engineering and deep fakes,coupled with the ever-present threats of global warfare and infrastructure attacks endanger everything from…
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How to Perform a Network Audit
What Is network auditing? Network auditing refers to the process of gathering, analyzing, and studying network data, with the purpose of assessing the network’s health. Network auditing gives businesses insight into how successful their network control and management operations are, particularly regarding both internal and external compliance regulations. https://www.n-able.com/blog/how-to-perform-network-audit
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